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Home›Online Platform›e-pay closes its online prepaid top-up and bill payment platform

e-pay closes its online prepaid top-up and bill payment platform

By Bradley M. Wells
April 7, 2022
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e-pay recently announced that its online prepaid top-up and bill payment platform will be discontinued later this month. The platform, also called e-pay EVE, allows customers to make both types of transactions through a dedicated website and mobile apps.

The service shutdown was made public via a banner on the official e-pay website. The company also posted a notice about it on April 5 on its two official Facebook pages, though the notice didn’t provide any explanation for the move.

The EVE shutdown notice on the e-pay website, as captured at 12:45 p.m. today.
The web version of e-pay EVE, captured at 12:50 p.m. today.

It is also unclear whether the shutdown of EVE has an effect on e-pay services for physical merchants. That being said, e-pay’s parent company, GHL Systems, already pointed out in a statement during the alleged data breach incident last year that EVE is a standalone system.

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Meanwhile, GHL has yet to announce the EVE e-pay discontinuation on its website or Facebook page as of this writing. While this might be nothing and it’s just a simple miscommunication, we still thought it was rather odd that GHL didn’t mention it, as we believe that ‘EVE is an important part of how e-pay works.

(Thanks for the tips, KevinNgTK!)

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